About Us

Handmade & plant based so you can smell wonderful!

Our Soap Makeries are where we help make life smell wonderful, one plant based, hand-crafted product at a time!

Learn More
FAQs
What makes Buff City soap different?
Frustrated by commercial soaps' harsh chemicals, detergents, and animal fats, we set out to create a better, cleaner way in 2013. Buff City Soap was created — plant based Soap Bars, handmade daily with delightful scents at local Soap Makeries!
What are some of Buff City Soap's most popular scents?
Meet our #1 scent: Narcissist! This subtle yet luxurious fan-favorite will have you falling in love with the scent of your own skin. You can also check out Commando if you’re feeling adventurous or Good Morning Sunshine if you’re feeling a pep in your step.
What is pick your scent?
You can Pick Your Scent in any product at your local Makery! • Free to customize • 30+ scent options • Made in minutes
Do you offer subscriptions?
Yes! Check out our Laundry Soap, Laundry Soap Plus, Liquid Laundry Soap, Scent Boosters & Dryer Balls to start a subscription now.
Do you offer pickup?
Yes! Shop your favorite Texas and Florida Soap Makeries. More pickup locations coming soon!
View All FAQs
Party With Buff
Buff City Soap

Party with Buff

Make memories & custom Mini Bath Bombs with friends, family, & co-workers! From a Kids Birthday Bash, Ladies Night Out, to Custom Events, we’ve got you covered with Buff Events!

Book a Party
Book a Party
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Laundry Liquid Laundry Soap Laundry Soap Laundry Soap Plus Scent Boosters Dryer Balls Accessories Sets All Laundry
Home Car Air Fresheners Candles Foaming Hand Soap Sets All Home
Soap Must Have Soap Ultra Moisture Soap Soap Whip Foaming Hand Soap Accessories Sets All Soap
Bath & Shower Body Scrub Shower Steamer Shower Oil Bath Bomb Epsom Salt Soak Sets All Bath & Shower
Face & Body Shave Bars Body Butter Body Lotion Body Mist Face & Beard Care Sets All Face & Body
Accessories Laundry Supplies Sponges & Loofas Soap Dishes & Holders Soap Sleeves All Accessories
Sets Narcissist Sets Laundry Sets Home Sets Soap Sets Bath & Shower Sets Mini Sets All Sets
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About Us

Handmade & plant based so you can smell wonderful!

Our Soap Makeries are where we help make life smell wonderful, one plant based, hand-crafted product at a time!

Learn More
FAQs
What makes Buff City soap different?
Frustrated by commercial soaps' harsh chemicals, detergents, and animal fats, we set out to create a better, cleaner way in 2013. Buff City Soap was created — plant based Soap Bars, handmade daily with delightful scents at local Soap Makeries!
What are some of Buff City Soap's most popular scents?
Meet our #1 scent: Narcissist! This subtle yet luxurious fan-favorite will have you falling in love with the scent of your own skin. You can also check out Commando if you’re feeling adventurous or Good Morning Sunshine if you’re feeling a pep in your step.
What is pick your scent?
You can Pick Your Scent in any product at your local Makery! • Free to customize • 30+ scent options • Made in minutes
Do you offer subscriptions?
Yes! Check out our Laundry Soap, Laundry Soap Plus, Liquid Laundry Soap, Scent Boosters & Dryer Balls to start a subscription now.
Do you offer pickup?
Yes! Shop your favorite Texas and Florida Soap Makeries. More pickup locations coming soon!
Party With Buff

Party with Buff

Make memories & custom Mini Bath Bombs with friends, family, & co-workers! From a Kids Birthday Bash, Ladies Night Out, to Custom Events, we’ve got you covered with Buff Events!

Book a Party
Book A Party Scent Quiz Our Products Login / Account Wishlist
Buff City Soap

A Convenient Way to Shop

Buy Online, pickup in-store

A convenient way to shop that allows you to order online and pick up your order for free at your preferred local makery.

Buff City Soap

HERE’S HOW IT WORKS

Order online
1

Add your favorite hand-crafted plant-based products to your cart and choose pickup at checkout (available in select stores only).

Check your email
2

We’ll send you an email when your order is ready for pickup. Head to the Makery with your confirmation email.

Pickup your items
3

It’s time to smell wonderful! Follow the instructions in your confirmation email to verify your order and pickup your items.

Frequently Asked Questions

What is Buy Online, Pick Up in Store?

Buy Online, Pick Up in Store allows you to shop for products online and then pick them up at a designated store location. It’s a convenient way to get your items faster and avoid shipping fees.

What do I need to bring to pick up my order?

Please bring the following to pick up your order: 

  • A valid photo ID (e.g., driver’s license or passport) 
  • The order confirmation email  
How do I place a pickup order?
  • Shop Online: Browse our website and select the items you wish to purchase. Choose the “Pick Up in Store” option at checkout. 
  • Confirmation: You will receive an email confirmation when your order is ready for pickup. Please wait for order ready notification prior to going to the store 
  • Pick Up: Visit the store location specified in your confirmation. Bring a valid ID and your order confirmation email/text to collect your items. 
How do I choose the store for pickup?

During the checkout process, you’ll be prompted to select a store location from a list of nearby stores that offer Buy Online, Pick Up in Store. Choose the one that is most convenient for you.

Can I apply discounts or promotions to my pickup items?
  • Discounts and promotions can be applied to eligible items in your pickup orders. 
  • Buy online pickup in store orders are not eligible for earning loyalty/rewards points at this time. 
  • Discounts are subject to change and terms & conditions apply. 
Do you offer price matching for items in my pickup order?

Items are sold as priced online at time of purchase, price matching or adjustments are not applicable.

Can I change or cancel my pickup order after its made?

Once an order is placed, changes or cancellations are generally not possible. However, if you need to cancel your order, please contact the store promptly for assistance.

Can I set up substitutions for my pickup order?

Buff City Soap does not currently offer substitutions for items within your pickup order.

When will I be charged for my pickup order?

You will be charged for your order at the time the order is placed.

When will my pickup order be ready for me to pick up?

Pickup orders placed before 2pm CST local time will be ready same day, orders placed after 2pm CST local time will be ready the next day. You will receive a notification when your order is prepared and waiting for you.

Can I switch between delivery and pickup after my order is made?

Once an order is placed, you cannot make any changes to it. Please contact the store you placed the order at, and they can cancel the order for you.

How will I receive order status notifications for my pickup order?

Order status notifications will be sent to the email address used to place your order

Why was my pickup order canceled?

If your pickup order is not picked up with in the established time frame (4 days), it is subject to cancellation. 

If the store is unable to fulfill your requested items, your order is subject to cancellation. 

You will be refunded to the original payment method within 5-7 business days.

What happens if I don’t pick up my order?

If you do not pick up your order within the established time frame (4 days), your order will be cancelled, and you will be refunded to the original payment method within 5-7 business days.

How long will a store hold my pickup order?

A store will hold your order for up to 4 days from the time of ordering. On the morning of the 5th day, your order is cancelled.

Where do I park to pickup my order?

Parking varies by location – stores do not have identified parking spaces for pick up orders.

Where’s the receipt for my pickup order?

Your receipt for your order is sent via email to the email address used to place your order – it also contains your order confirmation information and pick up details

Can I return my pickup order?

 Due to the nature of our products, we do not currently accept returns – however, you may work with the location you picked up your order for should there be a damaged or incorrect item within your order you need assistance in exchanging.
https://buffcitysoap.com/policies/refund-policy

Can someone else pick up my pickup order?

Yes, someone else can pick up your order on your behalf. They will need to bring: 

  • A copy of your order confirmation email 
  • Their own valid photo ID