Shipping and Returns
Buff City Soap can ship to virtually any address in the mainland United States. Note that there are restrictions on some products depending on the time of the year. For example, we cannot ship Body Butters and Lotion Bars during the summer/warmer months because they will melt. Also, some products cannot be shipped to international destinations.
Please also note that the shipping rates are a flat rate of $10.49.
If for any reason you are dissatisfied with your order, please contact us and our Soapport Team will work with you to find a solution. Due to the nature of our products and for hygiene reasons, we are not allowed to accept physical returns. However, we will offer a replacement item or a refund in certain circumstances if contacted within 15 days of receiving your order.
Your satisfaction is our top priority, so we will do what it takes to ensure your happiness with every purchase!