Our Refer-A-Friend Program

Buff City Soap, LLC (“Buff City,” “We” or “Us”) hereby provides these Terms & Conditions governing our Refer-A-Friend Program (the “Program”) and individuals’ (the “Member(s)” or “You”) participating in the Program.

Agreement to Terms & Conditions

Participation in the Program constitutes Your full and unconditional agreement to and acceptance of these Terms & Conditions and the decisions of Buff City in administering the Program, which are final and binding. You agree to review these Terms & Conditions periodically and shall be bound by any modifications. If You do not accept these Terms & Conditions, or any subsequent modifications, your sole and exclusive remedy is to end your participation in the Program.

The Program is void where prohibited by law. Membership in and benefits to the Program are offered at the sole discretion of Buff City. Furthermore, if we determine in our sole discretion that You have violated these Terms & Conditions, we may in our sole discretion and as permitted by law terminate your account and eliminate any pending, current, or future rewards You may have.

How the Program Works

Two types of people may participate in the Program: (1) existing members of Buff City’s Rewards (loyalty) program who are specifically invited by Buff City to participate (“Referral Sources”) and (2) their friends or contacts, who the Referral Sources can invite to become Buff City Rewards members and participate in the Program (“Friends”). Friends may not be existing Buff City Rewards program members.

Participation of Referral Sources in the Program is currently limited to specifically invited customers in the state of Tennessee. However, Friends in any state with a Buff City store may participate.

Referral Sources will be invited by Buff City to participate in the program via text or email. Buff City will provide Referral Sources with access to a unique code (“Code”) to share with their Friends. Buff City may also provide suggested messaging for Referral Sources to transmit the Code to Friends with a link to participate in the Program.

Friends who receive the Code may click the link to sign up to become a member of the Buff City Rewards program. Each Friend that becomes a member of the Buff City Rewards program will automatically receive an offer in their reward account for one (1) $10 off purchase $35 or more (“Friend Offer”) subject to the terms below. Friends may then redeem their Friend Offers in store by making a purchase of any product, excluding gift cards (“Friend Offer Redemption”). Friends should notify the store cashier that they wish to redeem their Friend Offers at the point of sale.

Referral Sources will be notified of any Friend Offer Redemptions. Referral Sources will receive rewards after for every friend who makes a purchase through 12/31/23.

More than 10 different Friends may redeem Friend Offers, but no additional rewards will be given to Referral Sources beyond those noted above. One Friend may not redeem more than one Friend Offer.

All Buff City Rewards program members may view their accrued rewards at any time by visiting rewards.buffcitysoap.com.

Advertising Disclosures

The suggested messaging that Buff City provides to Referral Sources to share with Friends contains a disclosure that the Referral Source may also receive a reward with a Friend Offer Redemption. Referral Sources who choose not to use Buff City’s suggested messaging should clearly and conspicuously disclose that the Referral Source may receive a reward with a Friend Offer Redemption, in a manner that is difficult for the Friend to miss.

Expiration Dates

The current Program runs from November 1, 2023 to December 31, 2023. All accrual and redemption of Friend Offers must occur within these dates. By contrast, rewards accrued by Referral Sources must be redeemed within thirty (30) days of accrual, and in no event later than January 30, 2024. As examples:

• A Friend accrues a Friend Offer on November 1, 2023 and tries to redeem it for a reward on December 17, 2023. However, the Friend Offer is expired 30 days after issue and cannot be redeemed.
• A Friend accrues a Friend Offer on December 1, 2023 and tries to redeem it for a reward on December 22, 2023. The Friend Offer may be redeemed on December 22 and the Referral Source will get credit for the Friend Offer Redemption. If the Friend Offer Redemption triggered a reward for the Referral Source, that reward can be redeemed by the Referral Source until January 30, 2024.
  

Support and Opt-out:

For support regarding the Program, please email support@buffcitysoap.com.

SMS/MMS Mobile Messaging

The Program may require You to opt-in to receiving SMS/MMS mobile messages. By participating, You agree to the Buff City SMS/MMS Terms & Conditions here: https://buffcitysoap.com/pages/sms-mms-terms-conditions.

Modifications to Program

We reserve the right, in our sole discretion, to limit, suspend, cancel, discontinue, terminate, change, amend or modify the Program and its Terms & Conditions, any related FAQs or other policies in whole or in part, at any time and without notice to You (including, but not limited to, our right to expire rewards if the Terms & Conditions as stated herein are not met by You) by posting such amended terms to this website.

Your continued participation in the Program means that you accept and agree to the amended terms. Any questions relating to whether a particular offer remains in effect or is eligible for recognition in the Program will be resolved by Buff City in its sole discretion.

General Terms

Rewards are not your property, and You have no property rights or other legal interest in the rewards. All rewards remain the sole property of Buff City until redeemed. Your rewards or any part of it is not transferable, cannot be brokered, bartered, or sold, and cannot be divided as part of a settlement, legal proceeding, or death, and cannot be combined with rewards of any other Member or participant in the Program.

Termination

We reserve the right to terminate or modify the Program and rewards at any time and for any reason. If You ever cancel your account, it will be your responsibility to redeem your rewards before canceling if desired. If You do not redeem your rewards before canceling your account, any reward in your account may, subject to applicable laws, expire upon such cancellation. In the event we terminate the Program, any accumulated rewards may expire on the effective date of such termination.

We reserve the right to modify, terminate or suspend membership or accumulated rewards due to error, fraud, misuse and/or manipulation using technology or otherwise. You must provide and maintain the accuracy, currency, and completeness of your personal information to maintain your eligibility or Buff City reserves the right to suspend, terminate or refuse your current or future membership in the Program.

Disclaimers

Buff City shall not be responsible for software defects or computer malfunctions or telecommunications failures that affect the operation of the Program. Likewise, we shall not be responsible for incorrect or inaccurate entry information, whether caused by Members or by any of the software or equipment used in administering the Program. Buff City assumes no responsibility or liability for any error, omission, interruption, deletion, loss, theft, or destruction, of account balance information or other membership information.

We disclaim all responsibility for any loss, injury, claim, liability, or damage of any kind resulting from, arising out of, or in any way related to (a) any errors in or omissions in administering the Program or related websites, including but not limited to technical inaccuracies and typographical errors, (b) any third party websites or content therein directly or indirectly accessed through links in these sites, including but not limited to any errors in or omissions therefrom, (c) the unavailability of these sites or any portion thereof, (d) your use of these sites, or (e) your use of any equipment or software in connection with these sites.

Limitation of Liability

YOU UNDERSTAND, ACKNOWLEDGE, AND AGREE THAT YOUR PARTICIPATION IN THIS PROGRAM IS AT YOUR OWN RISK. TO THE FULLEST EXTENT PROVIDED UNDER APPLICABLE LAW, BUFF CITY SHALL NOT BE LIABLE FOR ANY SPECIAL, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR LOST PROFITS, IN ANY WAY DUE TO, RESULTING FROM, OR ARISING IN CONNECTION WITH THIS PROGRAM.

Headings

The headings of each of these Terms & Conditions are for convenience of reference only. Such headings shall be ignored in the interpretation or construction of any of these Terms & Conditions.

Severability

If any portion of these Terms & Conditions is held to be unenforceable, the unenforceable portion shall be construed in accordance with applicable law as nearly as possible to reflect the original intention and the remainder of the provisions shall remain in full force and effect.

No Waivers

Any failure by Buff City to insist upon or enforce strict performance of any provision of these Terms & Conditions shall not be construed as a waiver of any provision or right.

Last Updated Date

These Terms & Conditions were last updated on October 18, 2023.